La Famiglia is our loyalty program designed to reward you for taking your skincare journey with us. Through the program, you will be eligible to earn points whenever you engage with Furtuna Skin, such as making a purchase, reviews, and engaging with
La Famiglia rewards customers for purchasing Furtuna Skin products and for participating in certain brand experiences. It is a tier-based program determined by the number of points a member has earned on eligible purchases and through qualifying acti
Joining is easy! Simply sign up here, join our email list, or create an account during checkout. There is no cost to join La Famiglia.
Yes! Furtuna Skin’s loyalty program is available for all our customers. However, our auto-replenishment service is only available to customers in the United States.
La Famiglia members receive 1 point for every $1 spent on eligible purchases on furtunaskin.com. Eligible purchases include regular priced merchandise and exclude eGift Cards, Gift Cards, sales tax, state fees, discounts, shipping and delivery charge
Redeeming your points is easy! Sign in to your account at furtunaskin.com, then click on ‘Manage Rewards.’ This will open a page that shows you how many points you have earned and provide you with the option to redeem 750 points for a $75 reward.
No, you can only use one code per order as we do not allow code stacking. Rewards codes are also ineligible for use with auto-replenishment orders.
Unless otherwise specified, rewards codes do not have an expiration date.
Yes, points expire on a thirty-six (36) month rolling basis. For example, if you earn 100 points in November 2019, they will be valid for redemption until November 2022. You can track your point history in your rewards account.
Perfect! You have automatically been enrolled in our La Famiglia loyalty program. We structured the program to be effective retroactively to November 1, 2019. Any purchases made since that date will be automatically reflected in your La Famiglia acco
Yes! All past, un-returned purchases with furtunaskin.com will automatically count towards your tier status upon sign up. However, if you have made purchases using more than one account in the past, please contact customer service for assistance.
Your status in a particular tier is based on the value of your lifetime earned points and does not expire. The higher the tier, the better the benefits. When you join, you’ll automatically be placed in Tier 1and be eligible for all the benefits Tier
No, the reward will be marked as redeemed.
No - if you return items, the points associated with the returned item(s) will be deducted from your points total.
No. Products received as a reward (e.g., birthday gifts, free products, etc.) cannot be returned or exchanged for money or any other products or points.
You must use the email account associated with your La Famiglia loyalty account to earn points. We are unable to merge multiple La Famiglia accounts.
If you decide you no longer want to be a part of La Famiglia, you can opt-out by contacting customer service.
You can update your information by visiting your account online at furtunaskin.com. You have the right to access your personal information and the right to correct and/or update your personal information within your account. For more information, see
No. Neither accounts nor La Famiglia points and benefits may be shared or combined. Only the member paying for the products may accumulate points and benefits.
No. Points and benefits earned through La Famiglia have no cash value, are non-transferable, and you have no property rights in the points and benefits. Products received as a La Famiglia reward cannot be returned or exchanged for money or any other
Yes. We reserve the right to change, without notice, La Famiglia benefits, how you achieve each La Famiglia tier, how you earn points and how we evaluate and reward your eligible purchases and/or other La Famiglia activity.
You can opt out of receiving Furtuna Skin emails at any time by clicking on the link at the bottom of each email communication. Please see our Privacy Policy for more information on managing your email preferences. If you opt-out of La Familglia rela