We are pleased to offer complimentary Standard Ground shipping on all US orders. We also ship to most international countries including Canada, Europe, Asia, Africa, Australia, New Zealand, Central & South America. An important note for our Italian c
We are pleased to offer complimentary Standard Ground shipping on all US orders. STANDARD GROUND: For in stock items, please allow 1-2 business days for processing. -Orders shipped Standard Ground via USPS and are typically delivered in 1-3 business
Furtuna Skin ships to most international countries including Canada, Europe, Asia, Africa, Australia, New Zealand, Central & South America. We offer UPS Worldwide Express shipping internationally, and duties and taxes will be pre-paid and collected d
International Customers are responsible for any and all customs fees, taxes, tariffs or duties levied by their respective government (the “Fees”). You pay guaranteed landed costs at checkout; no additional fees are due upon delivery. Please note that
Please reach out to our Customer Experience Team at [email protected], and we’ll ensure you get your products ASAP.
If it doesn’t arrive, please reach out to our Customer Experience Team at [email protected]. We’ll ensure you get your products ASAP.
Our packages are assembled by hand, usually within 24 to 72 hours. Please note that orders placed on Fridays after 1 P.M. PT will be processed the following Monday. The shipping transit times listed at checkout do not include assembly/processing time
Our goal is to help you find the products that are the perfect fit for your skin, health & lifestyle. We want you to be completely satisfied with your products and will accept any full-sized product for a return (no exchanges), as long as it is at le
All International orders are final sale. We do not accept returns or exchanges for items shipped internationally.
To initiate a return, reach out to our Customer Experience Team at [email protected] and one of our team members will follow up with you with instructions.
Kits, sets, bundles or duos are only eligible for returns if all of the pieces of the kit, set, bundle or duo are included in the return. Returns received that have not been discussed with our Customer Experience Team that are not in compliance with
If the products were not purchased directly through Furtuna Skin, we are not able to process a return. However, if you have specific questions please email us at [email protected] and we’ll be happy to assist you.